Zodiac Holidays – Mumbai, India

At Zodiac Holidays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and travel services.

We may collect personal information including your name, contact details, email address, phone number, postal address, passport details, travel preferences, booking information, and any documents required for processing travel-related services such as flight bookings, hotel reservations, visa assistance, holiday packages, travel insurance, and other services. We may also automatically collect technical information such as your IP address, browser type, device information, cookies, and website usage statistics to improve our website and user experience.

The information collected is used to process bookings, arrange travel services, communicate booking confirmations and updates, provide customer support, process payments through secure payment gateways, comply with legal and regulatory requirements, improve our services, and send promotional offers or travel updates where you have consented to receive such communications.

Online payments made through our website are securely processed by trusted payment gateway providers. Zodiac Holidays does not store your credit card, debit card, UPI credentials, CVV, or net banking details on its servers. We implement reasonable technical and organizational security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or misuse.

Your personal information may be shared only with airlines, hotels, visa processing authorities, insurance providers, payment gateway partners, government authorities where legally required, and trusted service providers strictly for the purpose of delivering the travel services requested by you. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website may use cookies and similar technologies to enhance browsing experience, remember user preferences, analyze website traffic, and improve website functionality. You may choose to disable cookies through your browser settings, although certain features of the website may not function properly.

We retain your personal information only for as long as necessary to provide our services, comply with applicable legal obligations, resolve disputes, and enforce our agreements. You may request access to, correction of, or deletion of your personal information, subject to applicable laws and regulatory requirements.

Our website may contain links to third-party websites. Zodiac Holidays is not responsible for the privacy practices, policies, or content of such external websites.

We reserve the right to modify this Privacy Policy at any time. Any updates will be published on our website and shall become effective immediately upon posting.

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us at info@zodiacholidays.com. This Privacy Policy shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.